:root{--border: #d5d9e0;--bg: #f4f6f9;--panel: #ffffff;--text: #1e2430;--muted: #667085;--primary: #1a56db;--primary-dark: #1544ad;--danger: #d92d20;--warning-bg: #fff4e5;--success: #067647;--overdue: #d92d20;--recall: #175cd3;font-size:14px}*{box-sizing:border-box}html,body,#root{height:100%;margin:0}body{font-family:Hiragino Kaku Gothic ProN,Yu Gothic UI,Meiryo,system-ui,sans-serif;color:var(--text);background:var(--bg)}button{font-family:inherit;font-size:inherit;cursor:pointer}button:disabled{cursor:not-allowed;opacity:.55}button:focus-visible,input:focus-visible,select:focus-visible,textarea:focus-visible,a:focus-visible,summary:focus-visible{outline:3px solid #5b8def;outline-offset:1px}input,select,textarea{font-family:inherit;font-size:inherit;padding:6px 8px;border:1px solid var(--border);border-radius:6px;background:#fff;color:var(--text);max-width:100%}textarea{width:100%;resize:vertical}.app{display:flex;flex-direction:column;height:100%;min-width:1200px}.fullscreen-message{display:flex;flex-direction:column;align-items:center;justify-content:center;height:100%;gap:12px}.header{display:flex;align-items:center;gap:16px;padding:8px 16px;background:#1f2937;color:#fff;flex-wrap:wrap}.header-title{display:flex;align-items:baseline;gap:10px}.header h1{font-size:16px;margin:0}.header-list-name{background:#374151;border-radius:999px;padding:2px 12px;font-size:12px}.header-stats{display:flex;gap:6px;flex-wrap:wrap;flex:1}.stat-chip{border:1px solid #4b5563;background:#374151;color:#fff;border-radius:999px;padding:3px 10px;font-size:12px}.stat-chip small{margin-left:4px;color:#cbd5e1}.stat-chip:hover{background:#4b5563}.stat-recall{border-color:#93c5fd}.stat-overdue{background:var(--overdue);border-color:var(--overdue);font-weight:700}.header-user{display:flex;align-items:center;gap:8px}.user-name{font-size:13px}.user-name small{color:#cbd5e1;margin-left:2px}.ghost-button{background:transparent;color:inherit;border:1px solid #6b7280;border-radius:6px;padding:4px 10px;font-size:12px}.ghost-button:hover{background:#ffffff1f}.main-grid{display:grid;grid-template-columns:340px minmax(0,1fr) 360px;gap:10px;padding:10px;flex:1;min-height:0}.pane{background:var(--panel);border:1px solid var(--border);border-radius:10px;padding:12px;overflow-y:auto;min-height:0;display:flex;flex-direction:column}.pane-note{color:var(--muted);font-size:13px}.request-id{color:var(--muted);font-size:12px;word-break:break-all}.pane-list-controls{display:flex;flex-direction:column;gap:8px;border-bottom:1px solid var(--border);padding-bottom:10px;margin-bottom:8px}.field-row{display:flex;align-items:center;gap:8px}.field-row label{min-width:44px;font-size:12px;color:var(--muted)}.field-row select{flex:1;min-width:0}.checkbox-label{display:flex;align-items:center;gap:4px;font-size:12px;color:var(--muted);white-space:nowrap}.search-row{display:flex;gap:6px}.search-row input{flex:1;min-width:0}.primary-button{background:var(--primary);border:1px solid var(--primary-dark);color:#fff;border-radius:6px;padding:7px 14px;font-weight:600}.primary-button:hover:not(:disabled){background:var(--primary-dark)}.danger-button{background:#fff;border:1px solid var(--danger);color:var(--danger);border-radius:6px;padding:6px 12px}.link-button{background:none;border:none;color:var(--primary);text-decoration:underline;padding:0;font-size:inherit}.lead-list{flex:1;overflow-y:auto;display:flex;flex-direction:column;gap:4px}.lead-row{display:block;width:100%;text-align:left;background:#fff;border:1px solid var(--border);border-radius:8px;padding:8px 10px}.lead-row:hover{border-color:var(--primary)}.lead-row.selected{border:2px solid var(--primary);background:#eff4ff}.lead-row.row-complaint{border-left:5px solid var(--danger)}.lead-row-top{display:flex;justify-content:space-between;align-items:center;gap:8px}.lead-name{font-weight:600;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.lead-row-bottom{display:flex;justify-content:space-between;gap:8px;margin-top:4px;font-size:12px;color:var(--muted)}.recall-time{white-space:nowrap}.overdue-text{color:var(--overdue);font-weight:700}.pager{display:flex;justify-content:space-between;gap:8px;padding-top:8px;border-top:1px solid var(--border);margin-top:8px}.badge{display:inline-block;border-radius:999px;font-size:11px;padding:2px 8px;white-space:nowrap;border:1px solid transparent}.badge-new{background:#eef2f6;color:#364152;border-color:#cdd5df}.badge-recall{background:#eff8ff;color:var(--recall);border-color:#b2ddff}.badge-appointment{background:#ecfdf3;color:var(--success);border-color:#abefc6}.badge-complaint{background:#fef3f2;color:var(--danger);border-color:#fecdca;font-weight:700}.badge-ordered{background:#f4f3ff;color:#5925dc;border-color:#d9d6fe}.badge-hq{background:#fffaeb;color:#b54708;border-color:#fedf89}.badge-archived{background:#e5e7eb;color:#4b5563}.badge-muted{background:#f2f4f7;color:var(--muted);border-color:var(--border)}.pane-header{display:flex;align-items:center;gap:10px;border-bottom:1px solid var(--border);padding-bottom:8px;margin-bottom:10px;flex-wrap:wrap}.pane-header h2{margin:0;font-size:17px;flex:1;min-width:0;overflow-wrap:anywhere}.prev-next{display:flex;gap:4px}.lead-info{display:grid;grid-template-columns:1fr 1fr;gap:8px 16px;margin:0 0 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14px}.tab.active{background:var(--primary);border-color:var(--primary-dark);color:#fff}.admin-form-row{display:flex;gap:8px;margin-bottom:10px;flex-wrap:wrap}.admin-table{width:100%;border-collapse:collapse;font-size:13px}.admin-table th,.admin-table td{border:1px solid var(--border);padding:6px 8px;text-align:left;vertical-align:top}.admin-table th{background:#f8fafc}.admin-actions{display:flex;gap:6px;flex-wrap:wrap}.audit-json{font-size:11px;word-break:break-all}.new-lead-button{width:100%}.login-screen{height:100%;display:flex;align-items:center;justify-content:center;background:linear-gradient(160deg,#1f2937,#111827)}.login-card{background:#fff;border-radius:14px;padding:32px 36px;width:min(400px,92vw);display:flex;flex-direction:column;gap:14px;box-shadow:0 16px 50px #00000059}.login-card h1{margin:0;font-size:20px;text-align:center}.login-note{margin:0;text-align:center;color:var(--muted);font-size:13px}.login-card input{padding:9px 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